At GetADrawing.com, we strive to provide our customers with high-quality digital products. Due to the nature of digital products, our refund policies are subject to specific conditions. Please carefully review our refund policy.
1. Refund Policy for Digital Products
- Digital products become available for download or access immediately after purchase. Therefore, once a digital product has been downloaded or accessed, it cannot be refunded or exchanged.
2. Circumstances Eligible for Refund
- If the product you purchased is defective, incomplete, or not functioning as intended, we are committed to assisting you. In such cases, we will either fix the issue or provide you with a functioning version of the product.
- If you accidentally purchased the wrong product and have not yet downloaded or accessed it, you may request a refund or exchange.
3. How to Request a Refund
To request a refund or exchange, please follow these steps:
- You must submit your request for a refund or exchange within 7 days of the purchase date.
- Contact our support team via [email address] or [phone number]. Your request will be reviewed, and you will be notified if it has been approved.
4. Special Conditions
- The digital products you purchase are licensed for personal or commercial use. Therefore, please carefully read the licensing agreement before making any refund requests.
- Refund requests are limited to technical issues related to the digital products and do not apply to subjective reasons, such as not liking the product.
5. Contact Us
If you encounter any issues or have questions, please reach out to us:
- Email: support@getadrawing.com
- Wahtsap: +90 544 681 7065
If you meet the refund policy, you can contact the refund drawing customer service.
